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Insider Trend Report: The future of commerce has a digital and versatile core

Nothing has changed the way we shop more than the digital age. New digital channels appear every year from social media to voice and that is where we find the biggest growth opportunities for retail.

However, it’s clear that while modern commerce may be digital-first, it will not operate in isolation from physical retail. In fact, the future is very much omnichannel.

Get the full insight and five trends driving modern commerce in this report from London-based Insider Trends.

Upcoming webinar


How Kjell & Company are scaling their omnichannel business in the new normal

Date: November 12   l   11 am CET

In this webinar, Insider Trends and Avensia will discuss modern commerce with Martin Knutson, CTO at Kjell & Company, giving you insights to success factors for retailers in the new normal.

Kjell & Company, omnichannel retailer in home electronics, are showing remarkable sales figures in all channels. Great service from knowledgeable and helpful staff in their physical stores has always been one of the reasons for their popularity.

Register for the webinar to learn how Kjell & Company have used their innovative mindset and flexible digital platform to adjust their offer according to customer behavior and needs, both before and during the pandemic. You will also get a commerce strategy perspective from Tobias Bergström and a commerce trends update from Cate Trotter.

Register for the webinar

30 days commerce project

Live in 30 days - the why and the how

Shorten the initial phase of setting up a modern commerce solution, and spend more time on the fun part. Modern commerce is all about keeping an ear to the ground and adjust your offer according to your customers.

That is why our solutions are built for an agile way of working, flexible and scalable. Find out how it is possible to launch a commerce solution in just 30 days.

Learn more ›

Webinars on demand


Webinar #1: The trends driving modern commerce

In this webinar, aired August 18th, trend expert Cate Trotter outlined why e-commerce is so crucial to retailer's bottom lines, in the short term and the long term. 

Watch webinar on-demand ›


Webinar #2: The tech roadmap for retailers

In this webinar, aired Sep 24th, we guided you through the technical aspects of modern commerce. What do modern retailers need, to keep up with perpetual change in customer expectations, today and tomorrow? Watch webinar on-demand ›

Contact an expert

Are you ready for your next step towards a modern e-commerce solution?

Get in contact with one of our digital commerce experts today, and we'll come back to you very soon.